Do your cases work with wireless charging?
Definitely. We use these cases on our own phones and charge them wirelessly every night!
Are they MagSafe compatible?
Unfortunately, not at the moment. We're looking into adding MagSafe compatibility, but our cases do not currently support MagSafe.
Will these cases actually protect my phone?
Yes! We offer several different types of cases made from a variety of materials, but in our experience, all of our cases should protect your phone from normal wear and tear.
How long will it take for my order to ship out/how long does shipping take?
In general, our products typically arrive 2-6 business days after we receive your order. However, our products are made to order, so please allow up to 1-5 business days for production. Most of our orders are shipped using USPS First Class mail, so your order should arrive 2-6 business days after it is shipped.
Are your cases heavy?
Not at all! In fact, our cases are quite slim-fitting and weigh less than 2 ounces.
What if they get wet?
All the wood is sealed, so you're all set with water. Still probably not a good idea to go swimming with it, though...
What happens if my case is marked as "delivered," but I don't have it?
We recommend that you contact USPS first with your tracking number and then reach out to our customer service and let us know what they say.
Why haven't I heard back from customer support?
Currently, we are a very small company and we wear a lot of hats. For messages received during business hours, we shoot to respond within a few hours, but if things are particularly busy, it may take us a few days to respond. Multiple emails may extend the wait time for us to get back to you.